Hong Kong Red Cross - COVID-19 Support Hotline


COVID-19 Support Hotline

Hong Kong Red Cross COVID-19 Support Hotline☎️


Want updated information to protect yourself and your loved ones? Feeling stressed? Looking for resources to fight COVID-19?

The HKRC COVID-19 Support Hotline can help!

One stop platform to provide health information on pandemic prevention and latest COVID-19 measures, psychological support, and Hong Kong Red Cross and other social services information. We also help with anti-epidemic supplies to the most vulnerable groups according to their needs.


➡️Hotline : (+852) 3628 1185 (conducted in both Chinese and English)


The service hours of the Hotline are adjusted as follows:

Opening Hours: Monday to Friday, from 10 am to 6 pm (exclude public holidays)

* If calling outside of the above service hours, please leave a voice message and your enquiry will be responded to as soon as possible.


Free and confidential. Welcome anyone who feels lonely, worried and those affected due to the pandemic to call.


Besides calling the Hotline by phone, you can also use the COVID-19 Support Hotline Online Registration Platform (https://covidhotline.redcross.org.hk/). Once you submit the registration, we will contact you as soon as possible.